Please contact us first by e-mail at firstname.lastname@example.org or by phone at 757-499-1282. We will accept returns within 21 days from the date of purchase and will only accept defective products. Return Authorization is not necessary but please make note of the following:
1. Please re-pack the merchandise carefully in the original box to avoid damage to the product. VERY IMPORTANT - please mail it with return receipt and have it insured and kept this receipt for your record just in case we do not receive the return.
2. Include a note explaining the reason for the return and how you would like it to be processed; exchange or credit toward a future purchase or credit via the original method of payment.
3. The original shipping charges and taxes are not refundable. Also, a 20% re-stocking charge will be deducted from the cost of the merchandise for the refund.
4. Please include a note with your full name, address, daytime phone number and email address. Also, enclose the original receipt.
Please send the returns to: Magnetic Bracelets and More, 5199 Cypress Pt. Cir., Virginia Beach, VA 23455.